Warranty & Guarantee

The warranty period for bicycles is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge. 

After the warranty period, the customer has to pay replacement parts and shipping fees. The bikes which we sell are factory-new regular products, all parts are the same as the original parts.

In order to facilitate customers to quickly solve the problem of accessories, the accessories purchased separately are sold at cost price; therefore, except for DOA, they are not covered by warranty.

Please kindly note: Second-hand e-bikes and Modified e-bikes are not covered by warranty.